Not good, money back arrangement;
NeverlandShop guarantees that the products supplied correspond to the photos and associated description stated on our site.
Hand-Crafted Each Piece Is Hand Painted And Slight Colour Variations Are To Be Expected Which Makes Each Piece Unique.
Always read the description and make sure that it matches the photo (it sometimes happens before the lost photos appear with the wrong items).
Call or email us before you place the order, this prevents unnecessary irritation and costs.
If it appears that the products are not good or are different from the products ordered, you must report this to us.
NeverlandShop then pays the purchase amount within 14 days after receiving the return shipment provided that the goods are unused and provided with the original packaging. Our delivered products are marked with a sticker, if this sticker is removed then all rights to return or warranty will expire. These returns cannot be sent at the expense of NeverlandShop with enclosure of the purchase receipt / invoice.
Unregistered returns will not be processed. Complaints and / or complaints that are reported to us more than 14 days after receipt of the goods will, however, no longer be processed.